Our customers say
Richmond kitchen delivered a great kitchen for us. Extremely well designed; we found the images created of the design matched the kitchen when finished perfectly. On their communication, they were very quick to respond to email/phone but had some small issues once or twice but nothing major. They were able to give good advice to us having recently became first time home owners. The installation was again very professional, the installers were on time, or arrived early and did everything to a high standard. (They are also very respectful of your house). I would use them again.
Richmond Kitchens did a excellent job with a very professional service and design. My expectations of the design and quality were satisfied or even exceeded by the outcome. A few items and appliances arrived late but otherwise I can only recommend the whole team including fitters for there effort to build my dream kitchen.
We knew what we wanted from our new kitchen and working with Richmond we were able to visualise it and tick our extensive list of needs. We made efficient and effective use of our space and now have an amazing kitchen which has become the central hub of our home. The fitters were fantastic and nothing was too much trouble, we never had problems only solutions to challenges! Highly recommend these guys, quality and no corner cutting.
High quality product and good service from Vahid and his team. I am pleased to recommend Richmond Kitchens and to prove it I have just bought a second kitchen from him after moving house.
First visited the Richmond showroom and were very impressed with the kitchens and service. Design was done by Matt at the Ham showroom and was very meticulous in delivering to my brief. Great service from showroom, design through to fitting and final product. We felt customer satisfaction was always front of mind which really shone through! Thank you Vahid, Matt and the fitting team!
Step 1: Initial Consultation
We start the journey by inviting you to one of our showrooms for an initial design consultation. Here we have a discussion about what you would like to achieve in your project, as well as viewing materials and our display kitchens. We give our own suggestions and ideas, incorporating the clients own personal taste with our experience to make a blueprint for the design.
Step 2: Design Stage
We then get to work producing a design which we would present to you in another meeting in the showroom.
Step 3: Presentation of the design
We invite you back in to view the first draft of the design and get your feedback. Here we can build upon the initial design to get it to a point where it is perfect. Further meetings can be scheduled if necessary, as we explore all the potential options.
Step 4: Placing your order in the queue
Once you are happy with our design, product and price we then ask for an initial deposit to release the plans & images as well as putting your kitchen order in the queue.
Step 5: Site Survey
When it is possible to do so, we will arrange a site survey where the project manager would come to your site to double check measurements
Step 6: Order Confirmation
Once the site survey is complete, we would make any necessary changes and after the clients approval we confirm the kitchen order with the manufacturer.
Step 7: Installation
If you are using our team for installation, our in-house fitters proceed to turning your dream kitchen from an idea to reality.